Service Charter

Bereavement Services

We are committed to providing quality services.

The Service

Bereavements Services provide burial, cremation, memorial and related services.

The main office and crematorium are in Dukinfield Cemetery. Both burials and cremations take place at Dukinfield Cemetery. There are also seven other cemeteries in Tameside where burials take place.

You will find our cemeteries in the following places:

• Ashton - Kings Road
• Audenshaw - Cemetery Road
• Denton - Cemetery Road
• Droylsden - Manor Road
• Hyde - Stockport Road
• Mossley - Cemetery Road
• Mottram - War Hill

There are chapels at all these cemeteries, except Ashton, Audenshaw and Mottram.

Opening Hours

All cemeteries are open 365 days a year. The opening hours are shown outside the main gates at each cemetery.

The office at Dukinfield Cemetery is open from:

8.30am to 12.00pm - 1.00pm to 4.30pm (Monday to Friday)

You can contact the Senior Registrar and his staff at the office during these hours.

If you are disabled

We want everyone to be able to visit all of our cemeteries, Dukinfield Crematorium and the office at Dukinfield Cemetery.

• There are ramps at Droylsden and Dukinfield to make it easier for people in wheelchairs to visit. There are also staff and a wheelchair to provide help if you may need it.
• If you have hearing or sight problems, there is a loop system and a Braille service book at the Crematorium chapel. We can also provide a signer for the deaf if required.

If you cannot visit the office to make arrangements, we will arrange a home visit.

How much does the service cost?

We get about £900,000 from the service. However we have to pay the following costs:

• Staff
• Crematorium, buildings, grave digging
• Services and Supplies
• Repaying loans for buildings and land
• Corporate Services

We regularly monitor the cost of the service to make sure it offers value for money. We also review our fees and charges to make sure they are consistent with other Councils and benchmark with the other 9 Greater Manchester Authorities.

Comments and Complaints

We want to know if you are happy with our service and whether it is meeting your needs. We use your comments and complaints to improve our service and to make sure we always provide a sympathetic and dignified service. If you want to comment on our service or make a complaint, contact us: