Domestic Refuse Collection
Tameside's new smartphone and iPad app
Download our free app to check your refuse collection dates, set up an alert to remind you which bins to put out for collection and report any missed bins.
Frequently Asked Questions
- What day is my dustbin emptied?
- What happens to collections on Bank Holiday Mondays?
- Your recycling/waste bin has not been emptied today?
- My bin is missing/damaged - how can I request a new one?
- I have just moved into a newly built property - how can I request a bin?
- How can I request pull out and return service?
- How many sacks can I put out for collection?
The domestic collection crews work the Bank Holidays so there is no change to the service. Please ensure your bin is presented for collection by 7.00am. Parked cars can cause access issues during the holiday periods so please park considerately.
We are unable to arrange rework for your missed collections as the vehicles are no longer in your area making those collections. Food waste is removed each week so please present this for collection next week. For all other collection please check the calendar you have been delivered or go online to print off a new collection calendar. The collection calendars will show you when your next collection will take place.
If you have previously had a dustbin at your property but it is now missing or damaged, you can request one by contacting Environmental Services on 0161 342 8355 or you can report it using our Domestic Refuse Online Form. There is no charge for this service.
If you have moved into a newly built property there is a charge of £35 for a new dustbin and service. You can request a new bin and make your payment by credit card online. If you do not wish to pay by credit card you can contact Environmental Services on 0161 342 8355. When you make a payment your bin will be ordered and delivered within 10 working days.
If you have difficulty taking your bin to the kerb side, then we can arrange for the dustbin men to pull your bin out and return it back to its location. In order to receive this service you will be assessed by our Environmental Services Officer to the extent of your difficulty. Please fill in the Domestic Refuse Online Form.
If you are still on a sack collection it is due to the location of your property i.e. inaccessible, steps etc. You will normally be left 2 sacks per week. We will collect up to a maximum of 4 standard domestic sacks from the properties qualifying for a sack collection. 4 sacks of refuse is approximately the equivalent to a standard size wheeled bin, which are supplied to properties in Tameside. We have available, a list of our recycling sites.