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Mental Health Support Button  Money Management Button  Help with housing button  Employment and work skills  Help with the essentials button

  Warm Welcome Hubs  energy efficiency  Help to get online


If you’re struggling with the cost of living, find help and support local to you.
We all need a little support sometimes, we can lend a helping hand when you need it.
Helping Hand provides you with a one-stop-shop of local support services who can assist you with:

Taking control of your finances Taking control of your finances and finding out if you’re entitled to financial support
Improving your mental health Improving your mental health and wellbeing
Assisting you with housing problems Assisting you with housing problems
Building your work skills and find routes into employment Building your work skills and find routes into employment
Finding local food pantries and food banks Finding local food pantries and food banks
Here you can also find advice on how to save energy by making your home more energy efficient and support with energy bills if you are struggling.
You can also find local Warm Welcome Hubs in Tameside.


Get in Touch

Find out how to get in touch with our Customer Service Team, book appointments and where to find Tameside One at

Beyond Books: Support at your Local Library

You can also pop into your local library for advice and help.
All our libraries have staffed hours during the week to assist customers with face to face council enquiries.
At your local library you can:
  • Pay your council tax by card or cheque and
  • Request copies of bills,
  • Submit or get a blue badge application form,
  • Get supporting documents for housing benefit verified.
  • Hand in documents to be posted/scanned to Housing Benefit or Council Tax.
  • Use a PC to apply for housing benefit or council tax support,
  • Pay telecare (card-only) and homecare charges.
You can also report missed bin collections, order a replacement bin, pick up a bins calendar or request and pay for bulky waste collection (by card).
Libraries are also the place to report fly-tipping and street-lighting issues and to request a council service.
Check  Library Contacts, Hours and Services ( for staffed opening hours of your local library.
For more information on library access and inclusion please visit
Find out more about other specific library services on

If you would like to distribute Helping Hand leaflets, posters or business cards for your business or organisation, please contact

Accessible formats are available on request (languages, contrasts, bigger font size)


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