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  Warm Welcome Hubs  energy efficiency

Support with your Energy Bills


The Energy Price Guarantee


What does this mean for me?

From October 1st, a new ‘Energy Price Guarantee’ will reduce the unit cost of electricity and gas for UK households.

The Energy Price Guarantee will reduce the unit cost of electricity and gas so that a typical household in Great Britain will save around £700 this winter- this saving will be based on individual household usage.

The Energy Price Guarantee will be in place from 1 October 2022 until 31 March 2023.

Financial Support with Energy Bills
Government Support


Energy Bills Support Scheme

The Energy Bills Support scheme gives households £400 off households in the UK from this October.
This is an automatic payment, you don’t have to pay it back and it applies to all households.
Beware of Scams

PLEASE NOTE if you use a traditional pre-payment metre you will get equivalent vouchers to redeem. These will be send by SMS text, email or post or automatic credit when you top up at your usual top up point.
You supplier will let you know if in advance on how to get your discount.
Find out more at
Help for Households
Help for Households is the government cost of living support tool, you can access it at 
The Cold Weather Payment
If you get certain benefits or Support for Mortgage interest, you could receive a payment if the average temperature in your area is recorded as below zero degrees, 7 days in a row.
Find out more
Warm Home Discount Scheme
You could get £150 off your electricity bill for winter 2022 to 2023 under the Warm Home Discount Scheme.
For more information and eligibility please visit
The Winter Fuel Payment
If you were born on or before 25 September 1956 you could get between £250 and £600 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’
Visit for more information and to make a claim.

Local Support Schemes

Household Support Fund
You can receive support with energy and water bills (max £200 per household) or essentials linked to energy and water (max £50 per person).
To find out more about eligibility, drop-in sessions to support you with applications or more general information visit
Warm Welcome Spaces
Our libraries offer so much more beyond books, they provide a warm, safe and welcoming space for everyone.
Find out more on
To find other Warm Welcome Space’s nationally please visit
Council Tax Rebate for Energy Discretionary Scheme
Assistance for energy bill payers who:
  • Do not have a Council Tax liability and are not included in the mandatory rebate for energy scheme; or
  • Are fleeing situations of domestic violence experiencing hardship; or
  • Households in all Council Tax Bands A-H evidencing hardship.
Find out more at

Energy Supplier Hardship Funds

British Gas Energy Trust
If you are in debt to your energy supplier, they may be able help you by paying off the debt through their hardship funds. Some energy providers can also help to provide replacement appliances where needed.
The following suppliers offer grants to their customers:
British Gas Energy Trust 
Scottish Power Hardship Fund
Ovo Energy Fund 
E.ON Energy Fund 
E.ON Next Energy Fund
EDF Energy Customer Support Fund
Bulb Energy Fund
Octopus ‘Octo Assist Fund’ 
If you can’t get a grant from your supplier, check if you can get a grant from the British Gas Energy Trust. These grants are available to anyone - you don’t have to be a British Gas customer.

Help and Advice on Energy Bills

Ofgem Energy Advice for Households
Ofgem are the energy regulator for Great Britain.
Visit to find support and guidance with your energy bills and supplier such as switching supplier and what happens if your supplier goes bust.
The Energy Saving Trust provide advice on how to save money on your energy bills at
Saving Money by Switching Suppliers
The Big Switch can assist you by comparing energy suppliers and also other household bills such as insurance, broadband and digital TV and phone contracts.
Uswitch Quick Checker at to get personalised insights about your supplier, plan, costs and usage.

Support to make your home energy efficient

Help to Heat
The government are investing £12 billion in this scheme to make homes cheaper to heat.
You can search for energy grants to make your home cheaper to heat at provide timely, small, one-off grants to individuals, couples and families for everyday items to help when things get tough, equip them to manage better day-to-day and enable them to build a stronger future.
Energy Works
Energy Works are helping Greater Manchester residents become warmer, healthier and better off in their homes by providing energy saving advice and home improvements to put an end to cold homes.
Energy Works Green Doctor’s offer advice and support with:
  • Fixing causes of heat loss in your home
  • Tackling problems with damp or mould
  • Useful tips for saving energy and water whilst ensuring your home stays safe and comfortable
  • Installing small energy and water efficiency measures, such as draft excluders
  • Help with accessing other support, such as emergency heating, government subsidies or grants, and advice on energy or water debt.
Find out more at
Visit to get recommendations for home improvements that could make it cheaper to heat your property and keep it warm.
On the above webpage you can also calculate ways to improve the energy efficiency in your home.
Local Energy Advice Programme (LEAP)
Tameside Council is offering residents a new, completely free of charge service to help you save money and keep you home warm and cosy.
How it Works
Once we’ve checked your eligibility, you will get a FREE home visit from a qualified Home Energy Advisor who can help:
  • Install FREE simple home energy measures (LED lighting, draught proofing etc)
  • Give you day to day energy efficiency hints and tips and make sure your heating controller is working correctly
  • Help you check if you are on the cheapest tariff
  • Arrange a FREE telephone advice service to help with benefits, money and bill problems
  • Refer you for further energy efficiency improvements such as loft or cavity wall insulation and in some instances a new boiler.

For more information about the scheme visit or call 0800 060 7567
Energy Company Obligation (ECO) funds are provided by energy suppliers to assist fuel poor, low income and vulnerable residents. Find out more on

Support with Other Bills

United Utilities Bill Support
United Utilities can support you with your water bill.
Find out about lowering your bills, help with paying your water debts, flexible payments and payment breaks at
United Utilities Trust Fund aims to give people a fresh start and a manageable budget for the future.  Putting people back in control of their money. The fund can help towards water debt, white goods and bankruptcy / Debt relief orders, find out more at
Mobile Phone Contracts, Travel and Cost of Living Payment Support
The Uswitch cost of living support hub can give you advice on how to save on your broadband and mobile contracts.   
Find out other ways you can manage your money, including how to look at competitive broadband tariffs and reducing travel costs at
You may also be eligible for a general, disability or pensioner cost of living payment.
Information on Cost of Living Support Payments, Disability Cost of Living Support Payments and Pensioner Cost of Living Payments can be found at