Business Rates
Self Service
View your information for Benefits, Council Tax and Business Rates online with the self service system. You can view payments made towards Council Tax and Business Rates accounts, and if you are a landlord you can view information relating to your tenants.
If you wish to make payments to the council, use the Pay It link on the left.
E-billing is available at Tameside
A significant number of ratepayers now receive their bills electronically. If you would like to receive your bill via email, please contact the Business Rates Service via email Businessrates@tameside.gov.uk quoting your business rates reference, email address, company name and address.
Your Council Tax and Business Rates explained April 2024 to March 2025 |
About Business Rates
Introduction to National Non Domestic Rates
Business Rates collected by local authorities are the way that those who occupy non-domestic property contribute towards the cost of local services. From 1 April 2017, Tameside Metropolitan Borough Council is part of the Greater Manchester 100% Business Rates Retention Pilot. This sees the Council retain 99% of the Business Rates income collected locally (1% is given to the Greater Manchester Fire Authority) rather than pay 50% of this income to Central Government as it has had to do since April 2013. As a result of the Pilot, Central Government support through the Revenue Support Grant and Public Health Grant will cease to be paid to the Council. Instead income generated through local taxation such as Business Rates and Council Tax, and self-generated income will be needed to pay for essential Council Services in your area. This provides a direct financial incentive for the Council to work with local businesses to create a favourable local environment for growth since the Council will be increasingly reliant on the income generated by the future growth in Business Rates revenues.
Rateable Value
Apart from properties that are exempt from business rates, each non-domestic property has a rateable value which is set by the Valuation Office Agency (VOA), an agency of His Majesty's Revenue and Customs. They compile and maintain a full list of all rateable values, available at www.gov.uk/voa. The rateable value of your property is shown on the front of your bill. This broadly represents the yearly rent the property could have been let for on the open market on a particular date specified in legislation. For the current rating list, this date was set as 1st April 2021.
The VOA may alter the valuation if circumstances change. The ratepayer (and certain others who have an interest in the property) can also check and challenge the valuation shown in the list if they believe it is wrong. Further information about the grounds on which challenges may be made and the process for doing so can be obtained by contacting the VOA, or by consulting the VOA website: www.gov.uk/guidance/how-to-check-your-rateable-value-is-correct.
Please note that your billing authority can only backdate any Business Rates rebate to the date from which any change to the list is to have effect. If you have appealed against your rateable value, you must still pay the amount on your bill. You cannot withhold payment until you get the result of your appeal. However, if your appeal is successful, you can email businessrates@tameside.gov.uk for a full refund of the overpaid rates.
National Non-Domestic Rating Multiplier
The Council works out how much business rates you must pay by multiplying the rateable value by the appropriate multiplier. The Government sets the multipliers for each financial year for the whole of England according to formulae set by legislation.
From 1 April 2024, the standard non-domestic rating multiplier and small business non-domestic rating multiplier will be increased each year in line with the change in the Consumer Prices Index. The Treasury is also able to increase either multiplier by a lower figure.
2024 to 2025
From 1 April 2024 there are 2 multipliers:
- the standard non-domestic rating multiplier will be set at 54.6p for all properties with a Rateable Value of £51,000 or more
- the small business non-domestic rating multiplier will be set at 49.9p for all properties with a Rateable Value of not more than £50,999
2023 to 2024
From 1 April 2023 there are 2 multipliers:
- the standard non-domestic rating multiplier will be set at 51.2p for properties with a Rateable Value of £51,000 or more
- the small business non-domestic rating multiplier will be set at 49.9p for properties with a Rateable Value of not more than £50,999
Can I have my property removed from the list?
If your property is in poor condition and cannot be economically repaired, the Valuation Office Agency (VOA) may determine that it should be taken out of the rating list.
If you are concerned that your business rates may be incorrect, you can check the information the VOA has used and let them know if something is incorrect by visiting https://www.gov.uk/guidance/check-and-challenge-your-business-rates-valuation-step-by-step
Please note that business rates remain payable while waiting for the outcome of an appeal being processed by the Valuation Office Agency.
Rating Advisors
Ratepayers do not have to be represented in discussions about the rateable value of their property or their rates bill. However, ratepayers who do wish to be represented should be aware that members of the Royal Institution of Chartered Surveyors (RICS—website www.rics.org.) and the Institute of Revenues, Rating and Valuation (IRRV—website www.irrv.org.uk.) are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct.
Before you employ a rating adviser or company you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further advice before entering into any contract.
Business Rates Instalments
Payment of Business Rate is automatically set on a 10-monthly cycle. However, the Government has put in place regulations that allow businesses to require their local authority to enable payments to be made through 12 monthly instalments. If you wish to take up this offer, you should contact the Business Rates Service as soon as possible on 0161 342 2233 or by email at businessrates@tameside.gov.uk
If you are struggling to pay your Business Rates get in touch with us. We would encourage anyone who is struggling to contact us at businessrates@tameside.gov.uk so that we can ensure that you are getting all of the support and relief you are entitled to.
Business Rate Reliefs
Depending on individual circumstances, you may be eligible for a rate relief (i.e. a reduction in your business rates bill). There are a range of available reliefs. Further details are provided below and at https://www.gov.uk/apply-for-business-rate-relief
Small Business Rate Relief
If a ratepayer's sole or main property has a rateable value which does not exceed a set threshold, the ratepayer may receive a percentage reduction in their rates bill for the property of up to a maximum of 100%. The level of reduction will depend on the rateable value of the property. For example eligible properties with a rateable value below a specified lower threshold will receive 100% relief while eligible properties above the lower threshold and below a specified upper threshold may receive partial relief. The relevant thresholds for relief are set by the Government by order and can be obtained from your local authority or at
www.gov.uk/introduction-to-business-rates.
If the sole or main property is shown on the rating list with a rateable value which does not exceed £15,000, the ratepayer will receive a percentage reduction in their rates bill for this property of up to a maximum of 100%.
For a property with a rateable value of not more than £12,000, the ratepayer will receive a 100% reduction in their rates bill.
Generally, these percentage reductions (reliefs) are only available to ratepayers who occupy either—
(a) one property, or
(b) one main property and other additional properties providing those additional properties each have a rateable value which does not exceed the limit set by order, which is £2,899.
The aggregate rateable value of all the properties mentioned in (b), must also not exceed £19,999 outside London on each day relief is being sought. For those businesses that take on an additional property which would normally have meant the loss of small business rate relief, they will be allowed to keep that relief for a period of 12 months. Full details on the relevant limits in relation to second properties and the current period for which a ratepayer may continue to receive relief after taking on an additional property can be obtained from your local authority or at www.gov.uk/introduction-to-business-rates.
Certain changes in circumstances will need to be notified to the local authority by the ratepayer who is in receipt of relief (other changes will be picked up by the local authority). The changes which should be notified are as follows:
(a) the property falling vacant,
(b) the ratepayer taking up occupation of an additional property, or
(c) an increase in the rateable value of a property occupied by the ratepayer in an area other than the area of the local authority which granted the relief.
For those already claiming Small Business Rate Relief, there is no need for you to do anything as the relief will be detailed on your Business Rates bill.
Provided the ratepayer continues to satisfy the conditions for relief which apply at the relevant time as regards the property and the ratepayer, they will automatically continue to receive relief in each valuation period.
Where a ratepayer meets the eligibility criteria and has not received the relief you should contact the Business Rates Service by email on businessrates@tameside.gov.uk
Alternatively you can complete an application for small business rates relief which can be found here:
https://www.tameside.gov.uk/TamesideMBC/media/foi/sbrapp.pdf
Retail , Hospitality & Leisure Relief 2024 to 2025
The retail discount for 2024 to 2025 is 75%. The relief will be capped at £110,000 per business for all properties, with a total limit of £315,000 in a 3-year period. The discount will be included in your business rates bill for 2024 to 2025, if you received it in 2023 to 2024.
You can opt out of the discount for each property at any time until 30 April 2025. If you opt out of the retail discount for the 2024 to 2025 tax year you cannot change your mind.
Retail , Hospitality & Leisure Relief 2023 to 2024
The retail discount for 2023 to 2024 is 75%. The relief will be capped at £110,000 per business. The discount will be included in your business rates bill for 2023 to 2024, if you received it in 2022 to 2023.
You can opt out of the discount for each property at any time until 30 April 2024. If you opt out of the retail discount for the 2023 to 2024 tax year you cannot change your mind.
Retail , Hospitality & Leisure Relief Eligibility
The government announced a new business rates relief scheme in October 2021 to provide business rates relief on occupied retail, hospitality and leisure properties. This will be applied after any mandatory reliefs and other discretionary reliefs funded by section 31 grants have been applied.
Any relief we provide will be considered in line with the subsidies chapter of the UK-EU Trade and Cooperation Agreement (TCA). You can find out more about the subsidy allowance on our COVID-19 business grant subsidy allowance web pages
Rural Rate Relief
You could get rural rate relief if your business is in an eligible rural area with a population below 3,000. Your business must also be:
- the only village general store, food shop or post office, with a rateable value of up to £8,500
- the only public house or petrol station, with a rateable value of up to £12,500
If there is more than one business in the area, both businesses can still apply if they are different types of business - for example, a public house and a food shop.
The property must be occupied. You will not pay business rates if your business is eligible for rural rate relief.
If you believe you are eligible to receive this relief, please contact the Business Rates Service by email at businessrates@tameside.gov.uk
Charity and Community Amateur Sports Club Relief
Charities and registered Community Amateur Sports Clubs are entitled to 80% relief where the property is occupied by the charity or the club, and is wholly or mainly used for the charitable purposes of the charity (or of that and other charities), or for the purposes of the club (or of that and other clubs).
The Council has discretion to give further relief on the remaining bill.
Apply for mandatory relief Mandatory relief application form.
Relief for Local Newspapers
The Government is providing funding to local authorities so that they can provide a discount worth up to £1,500 a year for 5 years from 01 April 2020 to 31 March 2025 to office space occupied by local newspapers. You can only get the relief for one property per newspaper even if more than one property is used as offices for the newspaper. If several local newspapers use the same office, they can only get the relief on one newspaper title, and this is subject to state aid limits. More information can be obtained at:
Business rates relief: Local newspaper relief - GOV.UK
If you are not currently in receipt of this relief and believe you are eligible to receive it, please contact the Business Rates Service by email at businessrates@tameside.gov.uk
Empty Property Reduction
Business rates will not be payable in the first three months that a property is empty. This is extended to six months in the case of certain industrial properties.
If a property is still empty at the end of the three or six month period, then Business Rates will be charged at 100% of the basic occupied Business Rates unless:-
- The property has a rateable value of less than £18,000 from 1 April 2010, less than £2600 from 1 April 2011 or less than £2900 from 1 April 2017.
- The owner is prohibited by law from occupying the property.
- The owner is prohibited by action taken by the Crown, or any other local or public authority from occupying the premises.
- The property is a listed building.
- The owner is entitled to possession only in his capacity as the personal representative of a deceased person.
- The owner/occupier is a company in administration.
- When the owner/occupier has been declared bankrupt.
- The owner is a company subject to a winding up order made under the Insolvency Act 1986.
- The owner is entitled to possession of the property in his capacity as liquidator under s112 or s145 of the Insolvency Act 1986.
- The owner is a trustee under a deed of arrangement to which the Deeds of Arrangement Act 1914 applies.
Transitional Arrangements
The transitional relief scheme helps those ratepayers who are faced with higher bills as a result of a revaluation. Further information about transitional arrangements can be found here www.gov.uk/introduction-to-business-rate
Supporting Small Business relief
Supporting Small Business relief was introduced in 2017 to help those ratepayers who were faced with higher bills as a result of the revaluation. In the Autumn Statement 2022 the government announced a new Supporting Small Business (SSB) relief scheme which will cap bill increases at £600 per year for any business losing eligibility for Small Business Rate Relief or Rural Rate Relief at the 2023 revaluation. This relief will be for years 2023/2024, 2024/2025 and 2025/2026.
The scheme also provides support for those previously eligible for the 2022/23 SSB scheme and facing large increases in 2023/24 but in those cases for one further year only.
Although this relief is fully funded by central government it must be administered under the local discretionary relief policy in accordance with legislation 2023/24 Supporting Small Business (SSB) relief scheme guidance can be found here:
The Council has identified those ratepayers who are eligible to receive this relief. The relief will appear on your bills as Supporting Small Business, for each year that you are eligible.
Hardship Relief
Hardship relief is a rate relief which may be awarded at the discretion of the Council to ratepayers who are suffering financial hardship in payment of their Business Rates.
Tameside MBC will only consider applications for hardship relief in exceptional circumstances from ratepayers whose business, if to cease trading would have a detrimental effect on the local community, for example, a village shop which serves local residents.
If you feel that you may qualify for hardship relief please complete and return the attached
Hardship relief application form
Once the form has been received your application will be processed and you will be notified of the outcome.
Freeports – business rates relief
At the Autumn Statement, on 30 November 2023, the government announced that the window to claim Freeport tax relief would be extended from five to 10 years, until September 2031 for English Freeports.
There are currently 8 freeport sites in England and they are located at East Midlands Airport, Felixstowe & Harwich, Humber, Liverpool City Region, Plymouth and South Devon, Solent, Teesside, and Thames.
Full business rates relief will be available to eligible business in these freeport tax sites in England, once designated. Relief will be available to all new businesses, and certain existing businesses where they expand, until 30 September 2031.
Relief will apply for five years from the point at which each beneficiary first receives relief. This means that if a business first received relief on 30 September 2026, the relief may be applied up to 29 September 2031. Where a business first receives relief on 30 September 2031, the relief may be applied up to 29 September 2036.
Full details for this relief can be found by visiting:
Investment Zone - business rates relief
At the Autumn Statement, on 30 November 2023, the government committed to creating 8 new Investment Zones sites in England, where businesses would benefit from more generous tax reliefs including business rates relief.
The following 8 areas were identified to begin discussions with the Government to co-develop proposals for an investment zone.
- The proposed East Midlands Mayoral Combined County Authority
- Greater Manchester Mayoral Combined Authority
- Liverpool City Region Mayoral Combined Authority
- The proposed North East Mayoral Combined Authority
- South Yorkshire Mayoral Combined Authority
- Tees Valley Mayoral Combined Authority
- West Midlands Mayoral Combined Authority
- West Yorkshire Mayoral Combined Authority
Full business rates (100%) relief will be available to eligible businesses in these Investment Zone tax sites in England, once designated. Relief will be available to all newly occupied businesses, and certain existing businesses where they expand in Investment Zone tax sites, until 30 September 2034.
Relief will apply for 5 years from the point at which each beneficiary first receives relief. This means that if a business first received relief on 30 September 2034, the relief may be applied up to 29 September 2039.
Full details for this relief can be found by visiting: Investment Zone business rates relief: local authority guidance - GOV.UK (www.gov.uk)
Film Studio’s business rates relief
At the Spring Budget on 6 March 2024, the Chancellor announced that the government would continue to support the creative industries and set out that it would introduce a business rates relief for eligible film studios in England worth around £470 million over the next 10 years.
Eligible film studios in England will receive a 40% reduction on gross business rates bills until 2034, backdated to 1 April 2024. The 40% reduction is inclusive of transitional relief. The value of any transitional relief a studio receives will be deducted from the value of the film studio relief. This means that eligible film studios’ final bills will be no more than 60% of their gross bill.
The relief will be available on properties valued by the Valuation Office Agency (VOA) as film studios.
Heat Network Relief
Heat Network Relief was introduced on 01 April 2022 to support decarbonisation. You can get this relief if your property is only used or mainly used as a heat network. A heat network supplies heating or cooling to other properties from a central source.
To be eligible, the heat network must:
• take its energy from a low carbon source.
• supply heating and cooling to other properties - for example, homes,
shops, public buildings, hospitals, and offices.
The heat network must not supply heat or cooling for industrial use - for example, to create products in factories. Full details for this relief and the eligibility criteria can be found by visiting https://www.gov.uk/government/publications/business-rates-heat-network-relief-local-authority-guidance/business-rates-heat-network-relief-local-authority-guidance
Improvement Relief
If you make certain improvements to your property, you may get relief from higher business rates bills. You do not need to apply for improvement relief or do anything differently. If you meet the necessary requirements, your council will apply the relief to your bills.
To check your eligibility for this relief please visit: https://www.gov.uk/apply-for-business-rate-relief/improvement-relief
What is improvement relief?
- Improvement relief supports businesses who have invested in their property.
- It provides relief from higher business rates bills, where the increase in your bill was due to making certain improvements to your property.
- The relief lasts for 12 months from when the improvement works were completed.
Who is eligible for improvement relief? Do I need to apply for it?
- You do not need to apply for improvement relief or do anything differently.
- Your local council will apply the relief to your bills if you are eligible.
- To be eligible for improvement relief, you must:
- have qualifying improvement works, and
- meet the occupation condition.
- For more information, go to GOV.UK and search ‘business rates relief.’
How does improvement relief work?
- You will receive a certificate from the Valuation Office Agency (VOA) if you have qualifying works. The VOA will give the same information to your local council.
- Your council will apply the relief and send you a revised bill if they are satisfied that you meet the occupation requirements. This means that you have occupied the property during and after the improvement works.
I have received a certificate from the VOA – what does this mean?
- If you have received a certificate of qualifying works from the VOA, this means that you may be eligible for improvement relief.
- Improvement relief provides relief from higher business rates bills, where the increase in your bill was due to making certain improvements to your property.
- The VOA will send this information to your local council.
- Your local council will apply the relief to your business rates bill if you also meet the occupation condition.
I think my certificate for improvement relief is wrong. Who should I contact?
- The Valuation Office Agency (VOA) values qualifying works and issues certificates to ratepayers.
- There is no right of appeal against the certified values, however, you should let the VOA know if you think there is something wrong with your certificate.
- You can contact the VOA using the email address on your letter.
Where can I find out more information about improvement relief?
- To find out more about improvement relief, go to GOV.UK and search ‘business rates relief.’
If you have any questions about a certificate of qualifying works, please contact the Valuation Office Agency (VOA) at the email address on your certificate. Please note that the VOA cannot answer queries about the occupation condition or your business rates bill.
Partly Occupied Property Relief (Section 44(A) Relief)
A ratepayer is liable for the full non-domestic rate whether a property is wholly occupied or only partly occupied. Where a property is partly occupied for a short time, the Council has discretion in certain cases to apply to the Valuation Office Agency to award a temporary reduction for the part that is not in use.
This relief is known as Section 44(a). If you feel that you may be entitled to Section 44(a) relief, please complete and return the Section 44a application form
When the form has been received, we will arrange for a Council inspector to visit your premises to determine if you would qualify for Section 44(a) relief.
If you are entitled to the relief, a letter will be sent to the Valuation Office Agency requesting Section 44(a) relief be awarded on the property. The Valuation Office will then send the Council a separate rateable value for both the occupied and unoccupied areas of the property, which will enable us to calculate your relief entitlement. Once your relief has been calculated, a revised bill will be issued showing your entitlement.
Please note whilst your application is being processed, your current rates are due and payable.
Should you require any further information on Section 44(a) relief, please contact the Business Rates Service on 0161 342 2233 or by email at businessrates@tameside.gov.uk
Discretionary Rate Relief Top Up
The “Top Up” element of Discretionary Rate Relief applicable to Registered Charities and Community Amateur Sports Clubs (CASCs) who receive 80% mandatory relief will be awarded at the maximum of 10% of the full rates bill in the following circumstances:
- The property has a rateable value of £18,000 or less, and
- The organisation can demonstrate significant benefit to Tameside residents, and
- The organisation falls in to the following categories:
- Scouts, Guides or Youth Clubs
- Community schemes (Community transport, residents associations, volunteer organisations)
- Support Schemes (advisory, supporting training, counselling)
- Charity Sports Clubs including CASCs
- Local based charities with charity shops
If you feel that your organisation may qualify for relief, please complete the application form below in respect of each property occupied.
Discretionary Rate Relief (top up) application form
Non-Profit Making Organisation Relief – Discretionary Rate Relief
Not for Profit Organisations and Voluntary, Community and Faith Sector Groups (VCFS) can apply for up to 90% Discretionary Rate Relief. Each application will be judged on its individual merit; however, the relief will only be applicable in the following circumstances:
- The property has a rateable value of £18,000 or less, and
- The organisation can demonstrate significant benefit to Tameside residents.
Consideration will also be given to the following:
The Nature of the Organisation
Is the Organisation non-profit making and basically philanthropic, religious, concerned with education, social welfare, science, literature, the fine arts or the provision of recreation?
Access
Are the facilities available to all sections of the community?
Are the users of the facilities drawn from particular groups in the area for example young people, old people, women, people with disabilities, ethnic minorities?
Are the facilities made available to people other than members, for example schools, casual public sessions?
Facilities
Does the Organisation provide training or education for its members?
Does the Organisation provide facilities which directly relieve the Council of the need to do so, or enhance or supplement those which it does provide?
Have the facilities been provided by the members themselves or by grant aid?
Other Considerations
Is the Organisation affiliated to a local or national organisation?
Is the membership of the Organisation drawn from people mainly resident in the Council’s area?
Advice for Not-for-Profit Organisations and VCFS Groups that do not qualify for Discretionary Rate Relief
If the organisation is occupying a property of a rateable value in excess of £18,000 you may wish to consider reducing the size of the premises or sharing with one or more not for profit organisations, such that the rates liability can be reduced.
If the organisation is using the property in its entirety as a meeting place for religious worship, you may wish to seek Certification as a “Place of Worship” such that the property is removed from rates and therefore faces no charge. If you wish to consider this, please contact the local superintendent registrar via the Tameside Registrar Office on 0161 342 5032.
In order to receive the mandatory 80% relief a not-for-profit organisation may wish to consider gaining Community Amateur Sports Club (CASC) status. If you wish to consider this, please contact HM Revenue and Customs on 0845 302 0203.
If the organisation is occupying a small property and does not qualify for discretionary rate relief, you may be entitled to claim Small Business Rates Relief (SBRR)
If you are a Not for Profit Organisation or a Voluntary, Community and Faith Sector Group, please complete the Discretionary Rate Relief (only) application form.
Discretionary Rate Relief (only) application form
Public Toilet Relief
In 2021 the Non-Domestic Rating (Public Lavatories) Bill came into force which gives public lavatories 100% relief from business rates effective 01 April 2020. The relief will not apply to toilets of a larger unit of rateable property (a “hereditament”), for example, toilets in public libraries. It amends Part 3 of the Local Government Finance Act 1988 to ensure that, in relation to an eligible hereditament which consists wholly or mainly of a public lavatory, the chargeable amount will be zero. This provides, in effect, a 100% mandatory relief for eligible public lavatories in England and Wales. The relief will be applied automatically to the business rates account.
Tameside Council Business Rates Discretionary Policy
Business rates revaluation
A revaluation is a review of the rateable values of all non-domestic properties in England and Wales carried out by the Valuation Office Agency (VOA). This normally takes place every 3 years. The next revaluation is planned for 01 April 2026.
You can find details of your rateable value for 01 April 2023 by visiting https://www.gov.uk/find-business-rates
Refund Overpayments
Overpaid Business Rates will only be processed directly to your bank account. Email businessrates@tameside.gov.uk quoting your reference number, name and address, contact details and the bank account where you wish the refund to be paid.
Freedom of Information
Business Rates Freedom of Information Requests
To download frequently requested Freedom of Information responses, please visit the Freedom of Information page.
Business Rates Review
Tameside Council has a legal duty to maintain accurate records to ensure Business Rates are being correctly levied on all properties in the Borough. A company called Capacitygrid has been engaged by the Council to undertake a Business Rates review to ensure that accurate records are maintained.
An inspector may visit your property in connection with this review. The inspector will provide an inspection authorisation letter and carry a photo identification card. The inspection letter will contain Capacitygrid’s contact details.
The review should not take more than 10 minutes to complete.
Reporting changes
We need to know of any changes that may affect the amount of business rates you pay, the most important one being when you move in and out of a property. If you need to notify us of either or both of these changes please complete our online form for reporting business rates changes.
Moving in
If you are moving into a business property in the Tameside area then you will need to register for business rates, please access our moving in form
Moving out
If you are moving out of a business property in the Tameside area then you will need to notify us or order for us to amend your business rates account, access our moving out form
How to pay
Payments
You can pay your Business Rates by a number of methods.
Direct Debit mandate for payment of Business Rates
Contact Us
Please email us at businessrates@tameside.gov.uk or use the contact details below.
Click here to request a Copy Bill
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Contact information
Tameside MBC
Council Offices
PO Box 304
OL6 0GA