Tameside Metropolitan Borough Council
Tameside One
PO BOX 317,
Ashton under Lyne,
OL6 0GS
Tameside Libraries
All our libraries have staffed hours during the week to assist customers with face to face council enquiries.
Tameside libraries are so much more than books. Each one is not only a cyber-centre with access to PC's and Wi-Fi but a customer services hub too. It's the place to go for help and advice in tackling a wide variety of council-related issues.
At your local library you can:
Pay your council tax by card or cheque
Request copies of council tax bills
Submit or get a blue badge application form
Use a PC to apply for housing benefit or council tax support
Get supporting documents for housing benefit verified
Hand in documents to be posted/scanned to Housing Benefit or Council Tax
Pay telecare (card-only) and homecare charges
You can also report missed bin collections, order a replacement bin, pick up a bins calendar or request and pay for bulky waste collection (by card).
Libraries are also the place to report fly-tipping and street-lighting issues and to request a council service.
No appointment is required for services at the library, just arrive during staffed hours.
Booking an appointment with Customer Services:
If you have difficulties accessing any of the services above, or require in depth specialist advice on Housing Benefit and Council Tax issues including help to make a claim, our Customer Service team is available.
Staff are available by phone or web chat:
Mon-Wed 8:30am-5pm
Thursday 8:30am-4:30pm
Friday 8:30am-4pm
(excluding bank holidays)
Book an appointment with other services available at Tameside One
There are a number of other services that are offered from Tameside One.
You can find out more about these, including how to make an appointment in the table below.
Carers Centre Drop Ins
The Carers Centre, is based at The Peoples Place, Tameside 1, Market Place, Ashton. The Centre is open every day, offering drop-in sessions for Carers.
Tameside One
Level 1
Market Place
Ashton under Lyne
OL6 6BH
Level One, Customer Services: Accessible via the stairs next to Wilkinson's, from Warrington Street and Wellington Road. For lift access, please use the library entrance.
Tameside Council strives to deliver excellent customer service. If you have any complaints, compliments, suggestions or feedback please visit www.tameside.gov.uk/Complaints
Accessibility
We want our service to be accessible to all our community, regardless of age, disability, race or any other factor that may cause a disadvantage. We provide:
An interpreting telephone service
Loop hearing system
Wheelchair accessible building for appointments
How we use your information
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